Thai AirAsia

Company Profile

Thai AirAsia is the joint venture of AirAsia Berhad (Malaysia AirAsia) and Thailand’s Asia Aviation. The airline operates using ICAO code AIQ and IATA code FD. It serves the low cost carrier market in Thailand, operating to 67 destinations from its main hub at the Don Mueang Airport in Bangkok. Some of the airline’s local Thai destinations are the Chiang Mai International Airport, Phuket International Airport, and Hat Yai International Airport. Internationally, it has flights scheduled to various airports in Asia such as Jaipur Airport, Kota Kinabalu International Airport, Kuala Lumpur International Airport, Changi Airport, and Phnom Penh International Airport. The airline which uses the slogan “Now Everyone Can Fly” is the passenger’s choice not only because of its low fare, but also the airline’s services. AirAsia has won the Asia’s Leading Low-Cost Airline title for six years in a row at the World Travel Awards Asia and Australia, and ranked 3 star by Skytrax. If you are a member of the AirAsia mileage, the AirAsia BIG, you can access various services on the official website, here. Thai AirAsia’s Heaf Office address is 222 Don Mueang International Airport, 3rd Floor, Central Office Building, Room No. 3200 Vibhavadi Rangsit Road, Don Mueang, Bangkok, Thailand 10210.

History

Thai AirAsia is the result of AirAsia Berhad (Malaysia AirAsia) expansion to Thailand, and a joint venture between the Malaysian low-cost carrier and Thailand’s Asia Aviation Plc. It was established two years after AirAsia was bought by its owner, Tony Fernandes, from DRB-HICOM in 2004. The first ever flight under the airline was a domestic flight from Don Mueang International Airport to Hat Yai International Airport. At first, the airline only operate flights between Bangkok and Hat Yai, it started serving more domestic and international routes. Currently, it operates 62 airlines in its fleet to more than 60 destinations both in Thailand and other countries in Asia such as China, Viet Nam, Malaysia, and Singapore.

Flight Attendant

Just like other airlines with the brand name AirAsia attached, Thai AirAsia arranges for its flight attendants to wear a set of uniform in the company’s signature red. The female flight attendant uniform is a set of white blouse, red blouse and skirt, while the male flight attendants wear a set of black shirt and pants with red collar lining.

Fleet

Thai AirAsia has a fleet composed of Airbus aircrafts with different series, the A320-200, A320neo, and A321neo. The total number of aircrafts in the fleet is 62 aircrafts, with 10 A321neo still being ordered.

Call Center

Call center for Thai AirAsia is not available. Please contact through AirAsia live chat (AVA).

Live Chat

Another alternative is to go to their live chat page here.

Web Check-in

Passengers can check in online through the official website of Thai AirAsia. To do so, click here to go to the airline’s check-in page. Online check-in can be done 14 days prior to scheduled departure time.

Airport Check-in

Airport check-in counters Thai AirAsia are open 3 hours and close 60 minutes before the scheduled flight departure time for International flights. For domestic flights, open 2 hours and close 45 minutes before the scheduled flight departure time for Domestic flights. You are advised to check in at least half an hour before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

If both of those options are not available to you, you can also check yourself in directly at the airport using the self check in kiosks. Do not forget your itinerary since you will need the booking number to check in using the self check-in kiosk. Currently, check-in kiosks are available at most airports in Thailand, Indonesia, Malaysia, the Philippines, India, and Singapore. You can also use the self check-in kiosk to check your baggage in.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the Thai AirAsia mobile application on their handphone. The check in time is 336 hours before the scheduled flight departure time. However, self check in services (web check in, mobile app check in, and self check-in kiosk) are not available for: 1. Pregnant passengers 2. Passengers flying with infant not older than 8 days 3. Passengers with reduced mobility or requiring special assistance 4. Passengers below 16 years old who is travelling alone 5. Passengers with a medical condition 6. Passengers travelling to or from the United States 7. Passengers who cannot self check-in have to directly check in at the airport check in counters.

Baggage

Introduction

Thai AirAsia (FD) is a low cost carrier airline flying to domestic & international routes. The airline gives the passengers with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). The ticket fare does not include free checked baggage allowance. Check in time at the airport starts from 180 minutes prior to the departure time. Check in online is allowed for flight with the airline on Thai AirAsia official website page. It can be processed 14 days prior to departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Get your Thai AirAsia flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Thai AirAsia booking on Airpaz can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Fare Rules

AirAsia Fare Rules

V = Available X = Not Available $ = Additional Note: tes 1. Value Pack passengers will need to pre-select their meal here. There are two choices: vegetarian and non-vegetarian hot meal. 2. Passengers with the Premium Flex and Premium Flatbed fares will be charged the fare difference from the flight date and time change IF the change is made 2 hours before the scheduled departure time. Passengers who are travelling with child(ren) and/or infant(s) should check this link for specific fare rules, baggage, and additional passenger policy. The airline may change its policy without any prior notification. To get an update when it happens, and for their policy on insurance, or flight delay, check the airline’s fare rules page here.