Thai Airways

Company Profile

Thai Airways International, or trading as THAI, is the flag carrier of Thailand that was formed in 1960 as a joint venture between Thai Airways Company and the Scandinavian Airlines System. In 1988, the airline merged with its parent company and domestic carrier of Thailand, Thai Airways Company and becoming the domestic and international airline that we know today. The airline primarily operates from Bangkok Suvarnabhumi Airport, while its headquarter office is located in Vibhavadi Rangsit Road, Chatuchak District, Bangkok. From its hubs in Suvarnabhumi Airport and Phuket International Airport, the airline flies to up to more than 60 destinations in countries all over the world not limited to the ones located in Asia but also Europe.

History

In 1960, Thai Airways Company (TAC) that serves the domestic flight routes in Thailand arrived at an agreement with the Scandinavian Airlines System (SAS) to form a joint venture to create an airline that will serve the international routes. SAS used to own 30% share of capital in Thai Airways International, which gradually decreases over the years. In 1977, the Thai government bought out the remaining SAS share in the airline, making Thai Airways fully government-owned. However, in 1991 the airline was listed in the Stock Exchange of Thailand (SET) allowing the people to buy their share in the airline. As for the airline’s route history, its inaugural flight was from Bangkok to 9 overseas destinations in Asia from Bangkok in 1960, followed by the first intercontinental flight to Australia in 1971. Not long after, the airline launched its flight to Europe in 1972, and North America in 1980. However, the flights to North America have been stopped and restarted throughout the years, citing issues such as the high fuel cost as the reason. The last attempt to restart the flights to North America was in 2012 from Seoul to Los Angeles.

Flight Attendant

As a Thai airline, Thai Airways infuses as much of the Thai culture into its flight as possible including the uniforms of the cabin crew. The female flight attendants have two uniforms, the signature purple traditional Thai dress, and a set of matching purple blouse, blazer and skirt. However, the traditional Thai dress uniform is only allowed to be worn by Thai national flight attendants. Tying the uniform and the brand together is a fresh purple flower worn on their lapels. The male cabin crew’s uniform is also in a shade of purple, matching the female counterparts. Their uniform consists of a white shirt, purple blazer and a matching tie, and black trousers.

Fleet

Thai Airways has a number of aircrafts, all of which can be checked below:

Call Center

If you have questions for the airline or are facing issues during your flight such as lost baggage or delayed flights, you can contact the airline. There are various ways to contact the airline, including through the feedback form that you can access here and phone numbers or email that you can contact depending on the TH you are calling from.

Live Chat

Live chat service is not available for passengers of Thai Airways.

Web Check-in

To access the online website check in page, click here

Airport Check-in

For the counter check in, it is easier for you to check the check in time on Thai Airways' official site here since different airport may have different check in counter open and closing time. Generally, the counter will close one hour prior to the scheduled departure time for both international and domestic flight routes. International Flights • Check-in Counters open 3 hours and CLOSE 40 minutes before departure time • Boarding gates open 1.15 hours and CLOSE 10 minutes before departure time Domestic Flights • Check-in Counters open 3 hours and CLOSE 40 minutes before departure time • Boarding gates open 1.15 hours and CLOSE 10 minutes before departure time You are advised to check in at least half an hour before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

The kiosk check in is currently only available at 7 domestic airports in Thailand, which are Bangkok (Suvarnabhumi), Chiang Mai, Chiang Rai, Phuket, KhonKaen, Hat Yai and Krabi.

App Check-in

Another option for online check in is mobile app check in. However, this is only available for domestic flights departing from Bangkok, Chiangmai, and Phuket or international flights departing from Bangkok. The passenger can made from 1 to 24 hours prior to schedules flight departure and valid for passenger with no checked luggage.

Baggage

Introduction

Thai Airways (TG) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 56 cm x 45 cm x 25 cm (L x W x H). The passengers flying international route with Thai Airways will get free checked baggage allowance of 20 kg, while the domestic flight passengers is provided with 20 kg. Passenger can start checking in at the airport 240 minutes prior to the scheduled departure time. Check in online is available for flight with the airline on Thai Airways official website page. It can be done 1 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected method. 6. Receive your Thai Airways flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Thai Airways booking on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

Fare Rules