HKExpress

Introduction

Check in time at the airport starts from 180 minutes before the scheduled departure time. Online check in is possible for flight on HKExpress official website page. It can be done 2 days before scheduled flight departure time.

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Find your HKExpress flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your HKExpress ticket booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

HKExpress operating with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies international routes. The airline serves flights to destinations all over the world with its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name HKExpress, it is the trade name for Hong Kong Express Airways Limited. The leader of the company is Jeanette Mao. The head office for the airline is located in Hong Kong.

History

HKExpress which operates with IATA code (UO) and ICAO code (HKE) runs under the management of Hong Kong Express Airways Limited. In 2004, this airline was founded. Over time, HKExpress has grown steadily and keep providing a credible and trustworthy service for their passengers. This airline began its operation on 27-10-2013. HKExpress has been awarded Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating in 2020 by AirlineRatings.com.

Flight Attendant

HKExpress cabin crew wears a uniform that is dominated by beige & black (men) and purple & white (Women). For male flight attendants, they wear beige suit, black shirt with black pants. For female flight attendants, they wear purple blazer & white shirt and black skirt / purple pants. The design itself represents their strong commitment to deliver an excellent experience for its passengers during the flight.

Fleet

HKExpress has a number of airplanes, all of which can be checked in the following table:

Call Center

If you have questions for the airline or are facing problems during your flight such as cancelled flights or lost baggage, you can directly contact the airline. The HKExpress customer service call center can be contacted on one of the following numbers :

Live Chat

Live chat service is not available for passengers of HKExpress.

Baggage

Web Check-in

Through the official website of HKExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the HKExpress check-in counters 180 minutes prior to the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

HKExpress let you use kiosk check-in services for the passengers, which could be accessed at the departure city airport according to the availability. For more information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the flight departure time.

App Check-in

It is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, download the HKExpress mobile application on their mobile. The check in time is 48 hours before the flight departure time.

Fare Rules