HKExpress

Introduction

Passenger can start checking in at the airport 180 minutes before the scheduled flight departure time. Online check in is available for flights on HKExpress official website page. It can be done 2 days before flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Find your HKExpress flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your HKExpress ticket on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Company Profile

HKExpress operating with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies international routes. The airline flies to destination cities all over the world with its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name HKExpress, it is the trade name for Hong Kong Express Airways Limited. The company is lead by the CEO, Jeanette Mao. The head office for the airline is located in Hong Kong.

History

HKExpress operating with IATA (UO) and ICAO (HKE) runs under the management of Hong Kong Express Airways Limited. The airline was founded in 2004. Throughout the years, HKExpress always do their best to receive a position as one of the favored airlines in the future. This airline began its operation on 27-10-2013. HKExpress has won Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating in 2020 by AirlineRatings.com.

Flight Attendant

HKExpress cabin crew wears a uniform that is dominated by beige & black (men) and purple & white (Women). For male flight attendants, they wear beige suit, black shirt and black pants. For female flight attendants, they wear purple blazer & white shirt with black skirt / purple pants. Besides a perfectly made uniform, HKExpress cabin crew always committed to exceed their passengers’ expectations by creating the best flight services.

Fleet

HKExpress operates using a number of airplanes, all of which can be seen below:

Call Center

If you have question for the airline or are facing difficulties on your flight such as lost baggage or delayed flights, you can directly contact the airline. The HKExpress contact support can be contacted on one of the following numbers :

Live Chat

Live chat service is not available for passengers of HKExpress.

Baggage

Web Check-in

Through the official website of HKExpress, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the HKExpress check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the HKExpress passengers, and could be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service. The check in time is 3 hours prior to the departure time.

App Check-in

It is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the HKExpress mobile application on their mobile phone. The check in time is 48 hours before the scheduled flight departure time.

Fare Rules