HKExpress

Introduction

Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Online check in is allowed for flight with the airline on HKExpress official website page. It can be done 2 days before scheduled departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your HKExpress flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your HKExpress booking on Airpaz.com can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

HKExpress which operates with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies international routes. The airline flies to destination cities all over the world with its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name HKExpress, it is the trade name for Hong Kong Express Airways Limited. The company is lead by the CEO, Jeanette Mao. The head office for the airline is located in Hong Kong.

History

HKExpress operating with IATA (UO) and ICAO (HKE) is operated under Hong Kong Express Airways Limited. The airline was established in 2004. Over the years, HKExpress continues to improve its business by maintaining a worthwhile and pleasant experience for their loyal passengers. This airline was first flown on 27-10-2013. HKExpress has been awarded Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating in 2020 by AirlineRatings.com.

Flight Attendant

HKExpress cabin crew wears a uniform that is dominated by beige & black (men) and purple & white (Women). For male flight attendants, they wear beige suit, black shirt with black pants. For female flight attendants, they wear purple blazer & white shirt with black skirt / purple pants. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Apart from that, it also represents the airlines brand's image perfectly.

Fleet

HKExpress has a number of aircrafts, all of which can be seen below:

Call Center

If you have questions for the airline or are facing any issue during your travel such as delayed flights or lost baggage, you can directly contact the airline. The HKExpress customer service can be contacted on one of the following numbers :

Live Chat

Live chat service is not available for passengers of HKExpress.

Baggage

Web Check-in

Passengers can do web check in through the official website of HKExpress. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the HKExpress check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the HKExpress passengers, and may be accessed at the departure airport according to the availability. For more information on this service, contact the airline. The check in time is 3 hours before the flight departure time.

App Check-in

It is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the HKExpress mobile application on their mobile. The check in time is 48 hours before the scheduled flight departure time.

Fare Rules