HKExpress

Introduction

Check in time at the airport starts from 180 minutes before the scheduled flight departure time. Online check in is possible for flights on HKExpress official website. It can be done 2 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected method. 6. Receive your HKExpress flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your HKExpress ticket booking on Airpaz can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Company Profile

HKExpress which operates with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies international routes. The airline flies to destination cities all over the world from its main hub located in Hong Kong International Airport (HKG). HKExpress operates under Hong Kong Express Airways Limited. The company is lead by the CEO, Jeanette Mao. The head office for the airline is located in Hong Kong.

History

HKExpress operating with IATA code (UO) and ICAO code (HKE) runs under the management of Hong Kong Express Airways Limited. In 2004, this airline was established. Across the years, HKExpress aimed to serve more customers by enhancing its services. This airline was first commenced on 27-10-2013. HKExpress has won Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating in 2020 by AirlineRatings.com.

Flight Attendant

HKExpress cabin crew wears a uniform in beige & black (men) and purple & white (Women). For male flight attendants, they wear beige suit, black shirt with black pants. For female flight attendants, they wear purple blazer & white shirt and black skirt / purple pants. The uniform itself has been perfectly laid out, making it easier for the crew to move around the cabin while providing passengers’ needs.

Fleet

HKExpress has a number of aircrafts, all of which can be checked below:

Call Center

If you have any question for the airline or are facing issues during your travel such as cancelled flights or lost baggage, you can contact the airline. The HKExpress customer service call center can be contacted on one of the following phone numbers :

Live Chat

There is no live chat service for passengers of HKExpress.

Baggage

Web Check-in

Through the official website of HKExpress, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the HKExpress check-in counters 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the HKExpress passengers, and can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 3 hours prior to the scheduled flight departure time.

App Check-in

It is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the HKExpress mobile application on their handphone. The check in time is 48 hours before the flight departure time.

Fare Rules