Terms Of Use

1. Description of Our Service

Airpaz.com offers you the information about flight and properties based on your personal preferences and sorting it from lowest cost to highest cost with specified Flight and Hotel’s name, Flight and Hotel’s detailed information, price information per passenger (one person for one way flight) or guests. We also offer mixed airlines within one booking in an acceptable time table. We aggregate information about flights and properties from a variety of resources and rank it by using our proprietary algorithm. Airpaz.com strives to compound an up-to-date collection of flight ticket which belongs to the government and private-owned airlines’ company. However, if you feel that our information regarding your booked flight is not complete enough, it is recommended to consult the relevant government agency in your country of residence (Foreign Ministry, Embassy, etc.) prior to your departure.

2. Restriction Use of Our Service

The following terms define the restriction use of Airpaz.com. You may use Airpaz.com for private and personal purposes. However, you must agree not to use Airpaz.com for any other purposes without our prior explicit written consent and while using Airpaz.com, you agree to refrain from purposely or carelessly: i. Interfering and disrupting the functionality of Airpaz.com; ii. Disobey or breach our Terms of Use or any other applicable instructions conveyed by the company and its officers; iii. Using robots, crawlers or similar applications to collect and compile content from Airpaz.com; iv. Displaying Airpaz.com or any part thereof in an exposed or concealed frame; v. Violating any applicable local or state, national or international law, statute, ordinance, rule or regulation; vi. Disguise as any person or entity and making any false statement about your identity, jobs, agency or affiliation with any person or entity; vii. Linking certain elements on Airpaz.com without any permission to the certain web pages from which they originally appear.

3. Registration and Membership

Airpaz.com service is available for all Internet users. However, for some features, such as saving and adding passenger’s list, are available to registered users only. When you register to Airpaz.com, we will ask you to provide personal details, such as your age, gender, and email address. You must submit only true, accurate and complete details. False or incorrect details may causing your registration becomes failure, decrease our ability to provide you with our services and prevent us to get in contact with you. We will explicitly demand the mandatory fields and if you do not enter the requisite data in these fields, you will unable to register in Airpaz.com. By submitting the registration form, you represent and warrant that the details you provide adhere to these Terms of Use. For log in, you must use your personal username and password. We may establish and require additional or different identification for logging in and accessing our services from time to time. Please maintain your username and password in absolute confidentiality and do not reveal it to another person. Please ensure to change your password frequently and at least once every six months. You are fully liable for any outcome resulting from your failure to provide true, accurate and complete details during the registration process and for your action (if) you reveal your account or even let the other person using your account. We may deny or cancel any individual subscription for reasons any time according to our sole discretion. We will notify you when we canceled your subscription by sending a message to your registered email address. The subscription’s cancellation shall come into effect on the date stated in the message. Such notification may come into effect immediately.

4. Content on Airpaz.com

We will not only offer a variety of services, but also ways to use your content at our website (Airpaz.com). You are allowed to upload, distribute, e-mail transmit as well as make your content when using Airpaz.com (for convenience purpose, we will name all of your content activities as "Post" or "Posting"). We shall not warrant or guarantee that any content that you wish to post on Airpaz.com will be posted or shall we post it indefinitely. By uploading content on Airpaz.com, you accept that you are fully accountable for any consequences resulting from your own content. You must ensure that your content and its use on Airpaz.com are lawful. Among other things, you must not post any content on Airpaz.com which we may reasonably regarded as written below: i. Infringing or violating intellectual rights of other parties, including copyrights and trademarks; ii. False and misleading; iii. Software viruses, Trojan Horses, Worms, Vandals, Spyware and any other malicious false and misleading Applications; iv. Encouraging, supporting, assisting, providing instructions or even advising in committing a criminal offense under the applicable laws; v. Constituting defamation on a person or violating a person's privacy; vi. Commercial content, such as advertisements, sponsorships, endorsements, and public relations material, unless you received our prior written consent and subject to the terms of our consent; vii .Information of the posting which is prohibited by any applicable law, including court restraining orders; viii. Threatening, abusive, harassing, libelous, vulgar, obscene, racist, and objectionable; ix. Passwords, usernames and other details enabling the use of computer software, digital files, Internet sites or services, requiring registration or charge, without such payment or registration; We encourage free speech and open discussion on Airpaz.com. However, We are entitled to review the posted content and delete it in order to prevent any misuse of our services. Such deletion occurred when we evaluate and find the content violating these Terms of Use whether as a result of our own initiative or a person's complaint. Under no circumstances shall any of the above construed as an obligation for the company to review and monitor every users on Airpaz.com. We may also delete your content after a certain period of time from initial posting. Consequently, you might not find content that you or any other user previously posted on Airpaz.com. We encourage you to treat any content on the internet, including your content and user comments or rankings posted by others on Airpaz.com with full of caution and discretion. Your content is not posted on our behalf and we are not responsible for its credibility, authenticity, accuracy or integrity. Bear in mind that any content might be evaluated by a professional’s consultation, whenever required.

5. Links to Other Sites

Airpaz.com allowed certain links to another website in our site and we do not operate or monitor these websites. If you find the information and content posted therein not compatible with your requirements or if you feel reluctant to their content (find such content to be annoying, improper, unlawful or immoral), please do not hesitate to report it to Airpaz.com. By linking to a certain website, we do not accept any endorsement/ advertisement (in other words, sponsor its content) and confirm its accuracy, reliability, validity, or legality.

6. Privacy Policy

We highly respect your privacy by ensuring your data protection with reasonable means of protection required physically and electronically. It will be used only for providing you our services according to your interest and for the development of our services. However, if necessary, we may share it with our affiliates, service providers and suppliers to be able to provide you with the requested services. We may provide links to third party, not owned or controlled by us, and are governed by a separate set of user Terms and Conditions. When accessing and using our services, you have to agree that you will not use our website and the content for unauthorized or illegal activity. The content and the website will not be used for commercial purposes. In case of violation, Airpaz have the right to file a legal suit. By reading this section and using our services, you acknowledge that you have read, understand, and agree that your personal information is accessible to us. This policy might change any time without prior notice. Please visit this page periodically to find out the changes that have been made and ensure you still agree with our Terms of Use. In case you disagree with the terms of use written in this page, we highly suggest you to discontinue using our services. If you have any questions, feel free to contact us. i. Personal Data collection Airpaz will collect your personal data, such as name, date of birth, nationality, phone number, email address, IC number and passport information, Airpaz account, credit card information for processing payment (expiry date and card number), and transaction history. In addition, when you have an Airpaz account and connect it your social media accounts, it means that you allow us to exchange information with the social media provider. If permitted, we may send you emails in regard to activities that may be recognized to be of your interest (e.g newsletter and price alerts). We will also record your location, IP address, browser, device information, search history, clicks, pages you visit and time you spent in our websites, and language setting. Beside your personal data, we will apply cookies when you use our website or mobile application in order to trace your internet usage. This cookie is essential for improving user experience. All collected personal data will be stored in our API. ii. How Airpaz use your Personal Data We will use your collected personal data for various purposes. Learn how we use your personal data as follows:  A. Digital marketing includes but is not limited to digital marketing, such as SEO (Search Engine Optimization), social media, SEM (Search Engine Marketing), and advertising.  B. Register your use of, access to our subsidiaries or affiliate’s website  C. Improve customer experience, system testing, maintenance and development, statistical analysis, and stability of our website and mobile application  D. Accounting, billing, auditing, and credit card issuance for payment purpose  E. Contact you for booking or additional requests submitted by you  F. Provide and develop ancillary services and facilities  G. Security, administrative and legal purposes  H. Social media (Facebook) for third-party login or account linking and ID creation purpose by using your first name, last name, and email. In other words, you authorize us to retain, use and transmit your personal data to our own offices, authorized agents third party business associates, airlines owned government agencies and other carriers or the providers of the services. iii. How Airpaz share your Personal Data Airpaz shall give permission to share your personal data to the Third Party. Please check who are the Third Parties from the information below:  A. Service Providers  Since you use our service, we share your personal data to third parties service providers, credit card and payment processing, business analytics, and any person who is in charge of customer service, marketing, distribution of surveys, and finance.  B. Travel Suppliers  Airpaz will share your personal data, such as name, email address, date of birth, passport number, IC number to the travel suppliers, which are airlines and accommodation.  C. Business Partners  Any person who supplies products and services along with Airpaz or products and services supplied by a certain person at Airpaz website or mobile application. When you use products and services provided by Airpaz and the business partner, Airpaz name will be displayed along with the business partner’s name and it makes us share your personal data in some cases with them.  D. Legal Purpose  Airpaz shall cooperate in sharing your personal data in the purpose of protecting our company, brand, sales, and reputation from fraudulence, illegal acts, and any investigation which performed or if it is required by the government, law enforcement or agencies including complying with subpoenas, judicial proceedings, warrants, or even lawful requests, lawyers, or when it must comply with applicable law. iv. How Airpaz remove your Personal Data In case you demand social media linked-account deletion, we can assure that you have the rights to delete it by using 2 methods:  A. Request via contact  You must send a request through contact https://www.airpaz.com/en/contact  B. Unlink Via Account Setting  You can always delete your social media-linked account on your own. Please open account setting and choose unlink to remove your social media-linked account. v. Changes of Privacy Policy Airpaz privacy policy will change anytime without prior notice. Please check at our website www.airpaz.com to stay up-to-date on our privacy policy. vi. Airpaz Contact For more information about this privacy policy, please don’t hesitate to contact us here https://www.airpaz.com/en/contact

7. Advertisement

Airpaz.com allows paid advertisement. The advertisement allow you to be transferred to the original website of the advertiser and receive any other messages, information and even offers from the advertiser when you click on it. We are not responsible for the advertiser’s privacy practices, the content, information, messages or offers on their websites. Meanwhile, you are fully responsible for all your communication with the advertiser and to all transactions that take place subsequently.

8. Ratings

The information of star ratings regarding our properties are provided based on the third parties’ information. For example, the information about suppliers and another review of websites and users. Airpaz.com will not review any properties listed. As the result, Airpaz.com do not responsible, if there is no accuracy between the star ratings and the price, facilities and services given by the properties.

9. Intellectual Property

All rights, title, and interest in and to Airpaz.com (except for users content on Airpaz.com), including, patents, copyrights, trademarks, trade names, service marks, trade secrets and other intellectual property rights and any goodwill associated therewith, without limitation, are owned and licensed to Airpaz.com company. You are not allowed to copy, distribute, display, sublicense, decompile, disassemble, adapt, make commercial use, compile, translate, sell, lend, rent, manipulate, merge with other software, modify and create derivative works of any content on Airpaz.com which are subject to intellectual property rights, either by yourself or by a third party on your behalf, in any way or by any means whether electronic, mechanical, optical or others, other than expressly permitted in these Terms of Use. You do not have the right to remove, erase, distort any messages or sign pertaining to ownership rights, such as ' Copyright mark ['] or Trademark [' or '] inside the content you are using on Airpaz.com. We will not claim ownership over content that you upload to Airpaz.com. However, when you do so, you represent and warrant that you are the rightful owner of all rights in your content. In other words, your content is licensed by the rights owners before posting it on Airpaz.com. By submitting content for posting on Airpaz.com, you grant us a free, worldwide, non-exclusive license for an unlimited period of time to copy, distribute, display publicly, sublicense, decompile, disassemble, make available to the public, adapt, make commercial use, compile, translate, merge with particular software, modify and create derivative works in other communication and information networks, platforms, applications, services, as well as in printed publications and as part of physical products.

10. Changes and Availability of Airpaz.com Operation

There will be changes periodically on Airpaz.com's layout, design or display, as well as the scope and availability of the content and services therein, without giving prior notice. This type of changes may cause inconvenience or even malfunctions at first. You agree and acknowledge that our company does not hold any responsibility with respect to or in connection with the introduction of such changes and from any malfunctions or failures that may result therefrom. Airpaz.com’s availability and functionality will depend on various factors and elements, such as software, hardware and communication networks of our company with its contractors and suppliers. Airpaz.com do not warrant or guarantee that the operation will work without disruption, interruption and independent from unauthorized access or error-free.

11. Termination of Airpaz.com Operation

We may, in our sole discretion, discontinue the operation of Airpaz.com or any part thereof, temporarily or permanently at any time. We may not give any prior notice to such discontinuance. Consequently, we may block, remove or delete any content on Airpaz.com’s website without maintaining any backup copy any time.

12. Changes of Terms of Use

You must read our Terms of Use periodically as they may change from time to time. You agree to be bound by any changes made in our Terms of Use.

13. Disclaimer

Airpaz.com is provided for usage only. Airpaz.com company disclaims all warranties and representations, with respect to Airpaz.com, without limitation and either explicit or implied, including any warranties of merchantability and compatible with particular purpose, quality, non-infringement, title, compatibility, performance, security or accuracy. Our company shall not warrant a condition where we will operate in an uninterrupted or error-free manner in which will always be available or free from all harmful components. You agree and acknowledge at your own risk that the use of Airpaz.com is entirely permitted by the applicable law.

14. Limitation of liability

Our company including the officer, directors, shareholders, employees, sub-contractors and agents shall not be liable to the limitless permission by the applicable law, such as any direct, indirect, incidental or consequential damage or any other damage and loss (including profit and data loss), costs, expenses and payments. The liability will be either in tort, contractual or in any other form of liability which arising from and in connection with the use and the inability to use airpaz.com which is any failure, error or breakdown in the function of Airpaz.com, such as any fault or error made by the company’ staff or anyone acting on its behalf of your reliance on the posted content on Airpaz.com. In such event, your sole remedy shall be limited to the corrections of such errors or malfunctions which later will result in either a full or partial refund from our company’ sole dicretion and in light of the relevant circumstances in which subscription fees is charged.

15. Indemnification

You agree for not holding any threats and harm to Airpaz.com company including its managers, directors, shareholders, employees, sub-contractors, agents and anyone acting on their behalf, due to you experiencing any damages or loss on the costs and payments which also includes reasonable legal costs resulting from the claim or demand arising from or in connection with your use of Airpaz.com, your breach of our Terms of Use, any other rules or regulations applicable to Airpaz.com, such as your violation or infringement of other persons’ rights.

16. Governing Law and Jurisdiction

Airpaz.com’s Terms of Use and the relationship between you with Airpaz.com shall be governed by the laws of the Republic of Indonesia. If complain and disagreement arise, shall you send us your report through feedback first.

17. General

This Terms of Use is defined as the entire agreement of service usage between you and Airpaz.com and replace any and all other former agreements. No waiver, concession, extension, representation, alteration, addition or derogation from the Terms of Use or pursuant hereto shall be effective unless consented to explicitly and executed in writing by an authorized representative of our company. Failure caused by our company to demand performance of any provision in these Terms of Use shall not constitute a waiver of any of our company's rights under these Terms of Use.

18. Force Majeur

Airpaz.com is absolutely not responsible for any damages and losses caused by natural disaster events (floods, earthquakes, the tsunami volcano eruption, storm, typhoon and avalanche), war, military action, law’s changes, terrorism action, property and airline’s bankruptcy.

19. Interpretation

The section headings in these Terms of Use are included for convenience only and shall take no part in the interpretation or construing.

20. Severability

If there is any provision in these Terms of Use is held illegal, invalid or unenforceable by a competent court, then the provision shall be performed and enforced to the maximum extent which only permitted by law. However, the remaining provisions in these Terms of Use shall continue in full effect and force.

21. Survival

The provisions of intellectual property, disclaimer of warranties, limitation of liability and indemnification sections, shall survive the termination or expiration of these Terms of Use.

22. Logos & Trademarks

All logos & trademarks displayed at Airpaz.com website lawfully owned by the respective owner.